Your institution is always evolving.  

Substantive Change

HLC’s substantive change process ensures that our members continue to offer high-quality education as they evolve and grow. To do so, institutions apply for approval or notify us when they make certain changes to their academic offerings or operations.

Track submitted change requests in Canopy.* Accreditation Liaison Officers and chief executive officers can track their institution’s submitted change applications in Canopy. After logging in, go to “In-Process and Upcoming Reviews” to see the status of your pending applications.

*Certificate program applications and screening form entries are not listed in Canopy. Contact [email protected] with questions about these submissions.

When to Apply for Approval or Notify HLC

HLC cannot approve changes retroactively. If your institution has made a change without the necessary approval from HLC, submit a change request as soon as possible.

Institutions on sanction, Show-Cause Order or provisional certification status are subject to additional substantive change requirements.

Educational Programs

New Educational Programs

Offering a new degree or certificate program.

New: Reduced-credit bachelor’s degree program application and guidelines

Changes to Existing Programs

Changing clock or credit hours, term length, program content, method of delivery, customized pathways or suspension of a program.

Programs Offered Through Contractual Arrangements

Initiating, modifying or renewing contractual arrangements.

Pell-Eligible Prison Education Programs

Offering a new Pell-eligible prison education program (PEP) or changing the modality of an approved PEP.

Locations and Campuses

Additional Locations

Opening, closing, relocating or reclassifying an additional location. Joining or expanding access to HLC’s Notification Program for Additional Locations.

Branch Campuses

Opening, closing, relocating or reclassifying a branch campus.

Modalities

Distance or Correspondence Education

Initiating or expanding courses and/or programs offered through distance education or correspondence education.

Competency-Based Education

Offering academic programs through competency-based education (CBE), including direct assessment, hybrid or credit-based CBE.

Mission or Structure

Mission or Student Body

Changing the institution’s mission, educational objectives or the character or nature of its student body.

Control, Structure or Organization

Undergoing a transaction, such as a merger or acquisition, or other change that may affect the institution’s corporate control, structure or organization.

Provisional Plans and Teach Outs

In certain situations — closing a campus or additional location, ending a program, ceasing operations, or other scenarios — an institution is required to obtain prior HLC approval of their plans for ensuring students can complete their education. See Provisional Plans and Teach Outs for more information.

Consortial Arrangements

HLC does not review consortial arrangements, but institutions may need to notify HLC or obtain prior approval for other substantive changes that are related to a consortial arrangement. For example, this may include offering a new educational program or providing instruction at a new additional location.

Forms and Resources

How to Properly Declare Program Activity

The institution should carefully consider whether documents containing personally identifiable information (PII) must be included in a substantive change application. If the documents must be included for evaluative purposes, the institution must redact the PII where possible. If redaction of the PII will interfere with the evaluative value of the document, the institution is expected to clearly identify the document as containing PII (for example, through a cover page or prominent notation on the document). Institutions are not expected to redact or identify information or documents where the only PII included is employee or Board member names and work contact information.

PII is any information about an individual that allows the individual to be specifically identified. This includes, but is not limited to: name, address, telephone number, birthday, email, social security number, bank information, etc. A document does not include PII if personal information is de-identified (for example, student financial receivables without student names or bank routing information) or is provided in the aggregate (for example, data on faculty qualifications). See HLC’s PII Guidelines for more information.

Review Processes

Substantive change reviews are conducted by HLC staff or peer reviewers in one of four processes, depending on the type and complexity of the change:

  • Desk Review
  • Change Panel
  • Change Visit
  • Change of Control Evaluation

Generally, an institution may withdraw a substantive change application at any time before a Desk Review, Change Panel, or Change Visit occurs. See Substantive Change Review Processes for details about withdrawing an application.

Following the review, an HLC decision-making body, or in some cases HLC staff, will take final action to approve or deny the request. Approved additional locations and branch campuses, and approved applications for Change of Control, Structure or Organization, may also require a follow-up review after approval.

Review Fees

HLC charges institutions a fee for reviewing substantive change applications. The fee varies depending on the type of review an application requires.